Prevention and management of violence and aggression (pmva)

In today’s increasingly volatile global environment, the ability to effectively manage and mitigate violence and aggression is paramount. NGI Group—comprising Norsk Tactical Ltd, Norsk Tactical International Services Ltd, and Granite Elite Ltd—offers comprehensive PMVA training solutions tailored to meet the diverse needs of various sectors.

Training Offerings:

1. One-Day Self-Accredited PMVA Course

This flexible, one-day course provides foundational training in managing violence and aggression. It can be customised to meet specific client needs and delivered either at our facilities or on-site.

Key Components:

• Situational Awareness: Enhancing the ability to recognise and respond to potential threats.
• Conflict Resolution: Techniques for de-escalating confrontations effectively.
• Basic Self-Defence: Instruction in fundamental self-protection methods.
• Legal and Ethical Considerations: Understanding the boundaries and responsibilities in managing aggression.
• Emergency Procedures: Protocols for responding to critical incidents.
• Stress Management: Strategies to maintain composure under pressure.
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Ideal for sectors such as hospitality, retail, and customer service, where staff may encounter aggressive behaviour but do not require advanced intervention skills.

2. Three-Day Highfield International PMVA Course

Our intensive, Highfield  accredited program is structured to meet international standards and is tailored to specific industry sectors, ensuring relevance and applicability.

Core Curriculum:

• Advanced Conflict Management: In-depth strategies for handling complex aggressive situations.
• Physical Intervention Techniques: Safe methods for restraining and controlling aggressive individuals.
• Legal Frameworks: Comprehensive understanding of laws governing the use of force.
• Post-Incident Procedures: Guidance on documentation, reporting, and recovery following incidents.
• Sector-Specific Modules: Customised content addressing unique challenges in various industries.

Specialised Modules Include:

• Cabin Crew PMVA: Focused on managing in-flight aggression, covering situational awareness, conflict resolution, and coordination with flight and ground security teams.
• Travel and Concourse Industry PMVA: Addressing the specific needs of travel industry professionals in managing aggression in transit environments.
• Hospitality Sector PMVA: Equipping hotel staff with skills to handle guest-related conflicts and ensure a safe environment.
• Client/Public-Facing Roles PMVA: Training for professionals in roles with high public interaction to manage and de-escalate potential aggression.
• Healthcare Sector PMVA: Tailored for hospital staff to manage patient and visitor aggression while maintaining care standards.
• Military and Defence PMVA: Designed for MOD personnel to handle aggression in various operational contexts.
• Law Enforcement PMVA: Providing police officers with advanced techniques for managing public aggression and ensuring community safety.
• Sports Industry PMVA: Preparing staff in football, rugby, and other sports to manage crowd-related aggression and ensure event safety. 

This course is particularly suited for professionals in high-risk sectors where advanced skills in managing violence and aggression are essential.

Compliance and Accreditation

NGI Group’s PMVA training programs are developed in alignment with current legislative requirements, ensuring that organisations not only meet but exceed compliance standards.

For more information or to schedule a training session, please contact us at enquiries@norsktactical.co.uk or visit our websites:

• www.norsktactical.co.uk
• www.ngigroup.co.uk

Equip your team with the skills and knowledge to effectively manage violence and aggression, safeguarding both personnel and assets in today’s unpredictable world.

Cost: 

£130.00 inc VAT for 1 day course

£350.00 inc VAT for 3 day course (Accredited by Highfield)